Welcome to the payment and delivery information page for La-Fi Cosmetics. Our goal is to offer you a safe, convenient, and fast shopping experience with flexible payment and delivery options. Every order is packed with care to preserve quality.

Payment Methods

You can place your order quickly and securely using the following options:

Pre-payment (Bank Transfer, Online Banking)

After placing your order, you will receive payment instructions via email. Once the payment is confirmed, we ship your order the same or next business day.

Card Payments via Stripe

Pay safely using credit or debit cards (Visa, MasterCard, Maestro). All transactions are processed through the Stripe platform, ensuring maximum data protection.

Delivery

We process and dispatch all orders as quickly as possible via reliable courier services:

  • DPD
  • Overseas Express
  • GLS
  • HP Express

Delivery Times:

  • Within Croatia: 1–5 business days after payment confirmation
  • EU countries: 5–10 business days, depending on destination

Delivery Costs:

  • Free delivery in Croatia on orders over 50 €
  • Orders under 50 € in Croatia: 5 €
  • For EU countries: cost is calculated automatically at checkout based on destination

Home Delivery or Pickup Point

Home Delivery

  • Direct delivery to your address
  • The courier will contact you to arrange the delivery time
  • Ideal for those who prefer personal delivery

Pickup at Package Stations

Available at DPD Pickup locations, GLS stations, and others.

  • Flexible pickup — 24/7 access to your package
  • No need to wait at home
  • Faster arrival than home delivery in many cases
  • Over 1000 pickup points throughout Croatia
  • Select your preferred station at checkout
  • You’ll receive SMS or email notifications about package status

Package Tracking

Every shipment includes a tracking number and a link to follow your package in real time. You’ll receive this information via email once the order is handed over to the courier.

The tracking link becomes active as soon as the delivery service scans your parcel.

 

Frequently Asked Questions (FAQ)

How soon can I expect delivery?
  • 1–5 business days in Croatia
  • 5–10 business days for EU countries
  • Tracking number and confirmation email are sent once the package is shipped
How can I pay for my order?
  • Bank transfer (pre-payment)
  • Card payment via Stripe
How do package stations work?
  • Select your preferred pickup point during checkout
  • You’ll receive an SMS or email once your package arrives
  • Pick it up at your convenience — 24/7
  • No need to wait for a courier

Thank You for Supporting Our Family Farm

By choosing La-Fi Cosmetics, you support natural skincare, and the preservation of traditional donkey milk production. We’re grateful for your trust and support.

Need Help?

If you have any further questions, feel free to contact us here. We’re always happy to assist you.